Dispatch and Delivery Timeline:

BoopBody partners with third-party logistics service providers to handle shipping and delivery. Typically, we deliver local orders within 3-5 working days within Pakistan. If you have any specific queries concerning order delivery time, please contact our team at hello@boopbody.com

Information for Delivery

To ensure timely delivery, we have to collect specific information like your name, shipping address, billing address, nearby landmarks, contact details, etc. It is your responsibility to provide accurate information. BoopBody shall not be liable for delivery failures or delays due to inaccurate information.

Delivery Attempts

After the initial delivery attempt, we will contact the customer via their registered email address or phone number. If the customer allows for a second attempt, additional charges may apply for those subsequent attempts.

Delay in Delivery

Although we strive for punctual delivery, delays can arise due to logistical challenges, weather conditions, political disruptions, or unforeseen circumstances. 

Actions of Delivery Personnel

We engage reputable delivery partners; however, we are not liable for acts or omissions of delivery personnel. Any disputes between you and delivery personnel should be resolved independently.

Tracking Information

After your order is processed, you will receive a unique tracking ID for real-time monitoring of your order. The tracking ID will be sent to you via SMS on your registered phone number and/or email on your registered email address.

Please note that while we make reasonable efforts, tracking information may experience time lags or encounter technical difficulties beyond our control.

Timeframe

In case your purchase hasn’t been received within the anticipated timeframe, customers must report the issue within 7 working days from the expected delivery date (working days exclude weekends and public holidays).